FAQs

You can contact us via phone, email, or by filling out the inquiry form on our website. We also offer in-person consultations at our office or at your location.

Contact Details:

• Phone: (02) 6182 2724
• Email: info@solar4life.com.au
• Address: U4 66 Heffernan St, Mitchell ACT 2911, Australia

We service the ACT and NSW, offering installation and maintenance services for residential and commercial solar systems.

We provide a 10-year workmanship warranty on all installations, along with manufacturer warranties on the solar panels, inverters, and batteries we supply.

Yes, Solar4Life is a NETCC Approved Seller and adheres to trusted consumer protection standards. We undergo regular audits to ensure compliance with industry standards.

Absolutely! The Tesla Powerwall is designed to be compatible with most existing solar systems. It enhances your system’s storage capacity and ensures that you have backup power available during grid outages.

Yes, we provide EV chargers, including the Tesla EV Charger, which can be seamlessly integrated with your solar system to power your electric vehicle efficiently and sustainably.

The installation process begins with a consultation and site assessment, followed by a customized solar system design. Once you approve the design, our team of qualified professionals will install the system efficiently. We then provide a thorough explanation of how to operate your system and offer ongoing support to ensure optimal performance.

Yes, we provide advanced monitoring solutions that allow you to track your solar system’s performance in real-time. You can access this information via a mobile app or online dashboard, giving you full visibility into your energy production and usage.

Yes, we offer a range of maintenance services to keep your solar system running efficiently. This includes regular system health checks, cleaning, and any necessary repairs to ensure that your system continues to perform at its best.

An anti-islanding test is a critical safety procedure that ensures your solar system shuts down automatically during a power outage. This protects utility workers and the grid from potential hazards. We perform these tests to ensure your system meets all safety standards.

Yes, we understand that investing in solar can be a significant expense, so we offer flexible financing options to make solar energy more accessible and affordable for our customers.

We have partnered with Brighte to offer financing for Solar Home Systems (SHS) and other products. Additionally, we offer Plenti Finance Products, including Zero Percent Interest-Free plans and more, providing various options to suit your financial needs.

Yes, there are several government incentives and rebates available that can significantly reduce the upfront cost of your solar system and other energy solutions. These include:

• Small-scale Technology Certificate (STC) Scheme: A federal incentive that provides substantial rebates for solar system installations, helping to lower the overall cost.

• ACT (SHS): Offers rebates and zero-interest loans for solar installations and other eligible products, making it easier for homeowners to invest in solar energy.

• ACT Home Energy Support Program: This program provides additional support for eligible low-income households in the ACT, offering rebates and financial assistance for energy-efficient upgrades, including solar installations, insulation, and hot water systems. The goal is to help reduce energy bills and improve home comfort for those who need it most.

• NSW Peak Demand Reduction Scheme (PDRS): Homes and businesses with rooftop solar can access incentives to install residential battery storage and connect to a Virtual Power Plant (VPP). These incentives, available from 1 November 2024, include:

  • $1,600 to $2,400 off the upfront installation costs of a battery for homes and businesses with existing solar, depending on the battery size.
  • $250 to $400 for connecting your household or business battery to a VPP, with this incentive available twice, a minimum of 3 years apart.

• NSW Battery Scheme: New battery incentives will be available from 1 November 2024. These incentives are aimed at helping homes and businesses maximize the use of solar energy, reduce electricity bills, and support the reliability and stability of the grid. To take advantage of these incentives, you will need to work with an accredited supplier.

  • NSW Peak Demand Reduction Scheme (PDRS): Homes and businesses with rooftop solar can access incentives to install residential battery storage and connect to a Virtual Power Plant (VPP). These incentives, available from 1 November 2024, include:

    • $1,600 to $2,400 off the upfront installation costs of a battery for homes and businesses with existing solar, depending on the battery size.
    • $250 to $400 for connecting your household or business battery to a VPP, with this incentive available twice, a minimum of 3 years apart.
• NSW Hot Water Incentive Scheme: This scheme provides incentives for upgrading to more energy-efficient hot water systems. By switching to solar or heat pump hot water systems, households can reduce their energy consumption and take advantage of rebates that make these upgrades more affordable.

These programs, along with others, are designed to make solar, battery storage, and energy-efficient systems more affordable and accessible. We can assist you in understanding and applying for these benefits, ensuring you get the most out of the available incentives.

And more...

The price of your solar system includes everything from the cost of the solar panels, inverters, and batteries to the installation, warranties, and after-sales support. We provide a detailed breakdown in your quote so you know exactly what you are paying for.

Getting a quote is easy! You can request one by filling out the form on our website, or you can contact us directly via phone or email. We will arrange a consultation to assess your energy needs and provide a detailed proposal.